Shipping & Payment Information
Last updated: October 10, 2020
1. Our Delivery Service
On Monday to Friday, we aim to send all orders before 12pm CET out the same day. Any orders that are received after 12pm CET are dispatched the next working day; you will receive a shipping confirmation e-mail when your order leaves us. Most of our packages arrive within 5 – 7 working days (Europe) or 7 – 10 working days (other International) after dispatch (excluding Saturdays, Sundays and public holidays).
Our delivery rates:
| Delivery Destination | Order Value | Delivery Cost |
|---|---|---|
| European Union: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden | 10.00€ – 59.99€ | 6.00€ |
| 60€ or more | FREE | |
| United Kingdom: England, Northern Ireland, Scotland, Wales | 10.00€ – 59.99€ | 6.00€ |
| 60€ or more | FREE | |
| Europe non-EU: Albania, Andorra, Belarus, Bosnia, Croatia, Faroe Islands, Gibraltar, Iceland, Jersey, Kosovo, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Norway, Russia, San Marino, Serbia, Switzerland, Turkey, Ukraine | 10.00€ – 59.99€ | 11.00€ |
| 60€ or more | FREE | |
| USA, Canada and Australia: United States, United States Minor Outlying Islands, Virgin Islands, U.S., Canada and Australia | 10.00€ – 59.99€ | 30.00€ |
| 60.00€ – 99.99€ | 20.00€ | |
| 100€ or more | FREE | |
| India Subcontinent: India, Bangladesh, Pakistan, Sri Lanka | 10.00€ – 99.99€ | 40.00€ |
| 100€ or more | 20.00€ | |
| Rest of the World: Angola, South Africa, Belize, Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela, China, Hong Kong, India, Indonesia, Malaysia, Japan, South Korea, Singapore, Saudi Arabia, United Arab Emirates | 10.00€ – 59.99€ | 40.00€ |
| 60.00€ – 99.99€ | 30.00€ | |
| 100€ – 149.99€ | 20.00€ | |
| 150€ or more | FREE |
1.1. Exceptional Orders
For exceptional orders which are unusually large and/or heavy, our delivery charges may be different. If this is the case, our customer service team will contact you before your order is finalised.
1.2. Duties and Taxes
Items ordered for delivery outside of the UK or EU may be subject to import duties and/or additional taxes or expenses. You will be responsible for payment of any such duties and/or taxes in addition.
Please note that we have no control over these charges and cannot predict their amount. You should contact your local customs office or taxation authority for more information before placing your order.
Cross-border shipments may be opened and inspected by customs authorities and you must comply with all applicable laws and regulations of the country for which your parcel are destined. We will not be liable for any breach by you of any such laws.
2. Payment Methods
2.1 We offer the following payment options for deliveries within Germany, unless otherwise specified in the respective product presentation in the offer:
– Paypal
2.2 We offer the following payment options for deliveries abroad, unless otherwise specified in the respective product presentation in the offer:
– Paypal